FREQUENTLY ASKED QUESTIONS
We work seven days a week without holidays, since 9 to 19:00. Orders made after 19:00 are processed the next day.
Have issues while making an order – contact our support service in any convenient way.
You can always cancel or change your order. To do this, just contact us by phone and provide details.
You can return your order in its original form and in the package within 14 days.
- With the help of your card when placing an order on the site;
- Money transfer to the Privat Bank card;
- Cash on delivery.
We are open to any proposals. Write to us at firstname.lastname@example.org the details of your offer and we will review it asap. Details can be found in the corresponding section.
If it turned out that you did not find your ideal accessory in a wide range of our store, then you can order an individual tailoring service. In this case, absolutely all the details will be agreed with you, such as: shape and size, material, color, etc. You can also find out the cost of manufacturing a tie of your fabric.
Yes, you can. You can discuss the details of the order with the manager or specify in the comments of your order.
Delivery in the world is free. It is carried out by any transport company convenient for you.
The cost of shipping to other countries depends on the country and the carrier. Usually, it does not exceed $5-20 and 10-14 days.
We can tie your bow tie before sending. But it is better and more correct to learn how to tie it yourself. If it seems to be very difficult, then you just did not see how we do it.
There are a lot of options, as you can guess. Stay tuned and read our blog. We’ve got a lot of tips and tricks there.
What is it needed for? How to wear? These and many more “kerchief” issues we discuss in our blog.
After you place an order, our manager calls you by phone to approve the order. You can also track the status of the order with your email.
Our bow ties can be adjusted around the neck with special fittings. The length of the girth can be seen on the page of each butterfly.
We are convinced that a true gentleman wears a bow tied by himself. In this regard, all our bow ties are four-in-hand-ties.
Want to specify the terms of delivery and payment or offer cooperation? We are ready to answer any your question, help in selecting a gift or choose the right accessory that emphasizes the look. Just call us or write an e-mail.
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